Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our Spanish language courses across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our Spanish language courses, including your name, contact details, language level assessment results, and learning preferences. For course registration, this may include previous language experience, educational background, and specific learning objectives.
We also collect technical data through our website analytics to improve user experience. This information is anonymised and not linked to your personal identity unless you explicitly consent.
2. How We Use Your Information
Your data enables us to deliver quality language education and includes:
- Processing course registrations and managing student records
- Conducting language level assessments and placement tests
- Communicating about course schedules, changes, and updates
- Tracking learning progress and providing educational support
- Processing payments and managing course enrollments
We handle your information responsibly, using it solely for your educational requirements.
3. Student Progress and Educational Records
We maintain educational records including assessment results, attendance, progress reports, and teacher feedback. These records help us provide personalized learning support and track your language development throughout the course.
Educational records are treated as confidential and accessed only by authorized teaching staff and administrators directly involved in your learning journey. We do not share detailed progress information with third parties without your consent.
4. Data Security Measures
We implement industry-standard security protocols to protect your personal information and educational records. All digital student records are stored on encrypted systems with role-based access controls. Physical documents containing student information are securely stored and shredded when no longer needed for educational purposes.
From initial enquiry through course completion and certification, we maintain strict data protection standards for both personal data and educational records.
5. Legal Basis for Processing
By enrolling in our Spanish language courses, you consent to us processing your information as outlined in this policy. This includes processing necessary for fulfilling our educational services, including assessments, teaching, and certification.
6. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our educational services, such as payment processors for course fees or educational platforms for digital learning resources. We may also share data if required by UK educational authorities with appropriate legal documentation.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your personal information or educational records to marketing companies.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another educational provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
8. Data Retention Period
We retain your personal data for as long as necessary to fulfil our educational services and legal obligations. Educational records and progress data are typically archived for 3-5 years to allow for certification verification and continued learning support, unless you request earlier deletion.
After the retention period expires, we securely delete or anonymise your personal information, though we may retain minimal data for legal compliance purposes.
9. International Data Transfers
In certain circumstances, your data may be transferred outside the UK, such as when using international educational platforms or cloud storage for learning materials. In such cases, we ensure appropriate safeguards are in place as required by UK data protection law.
For questions about our privacy practices or to make a complaint, contact us at: [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
10. Policy Updates
We may update this privacy policy periodically to reflect changes in our educational services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025